Shipping policy

Welcome to prayzi.co.in. We are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy carefully before placing an order.

1. Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.
  • Orders are not shipped or delivered on Sundays or public holidays.
  • During festivals, sales, or high-demand periods, processing may take slightly longer.

2. Shipping Time

Estimated delivery timelines:

Location Estimated Delivery Time
Metro Cities 3–5 Business Days
Other Cities & Towns 5–8 Business Days
Remote Areas 7–12 Business Days

Delivery times may vary depending on courier availability, weather conditions, or unforeseen circumstances.

3. Shipping Charges

  • Free shipping may be available on selected products or minimum order values.
  • Standard shipping charges will be displayed during checkout.
  • Additional charges may apply for express delivery or remote locations.

4. Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS or email.
  • Customers can track their shipment using the provided tracking ID.

5. Delivery Terms

  • Customers must provide accurate shipping information including address, mobile number, and PIN code.
  • prayzi.co.in is not responsible for delays caused by incorrect delivery details.
  • Delivery partners may contact customers before delivery.

6. Failed Delivery Attempts

  • If the customer is unavailable, courier partners may attempt delivery again.
  • After multiple failed attempts, the order may be returned to us.
  • Re-shipping charges may apply for returned orders.

7. Damaged or Open Parcel

If you receive:

  • A damaged package
  • Opened parcel
  • Wrong product

Please contact us within 24 hours of delivery with:

  • Order ID
  • Product photos
  • Parcel images

Email Support: support@prayzi.co.in

8. Delayed Deliveries

While we try our best to ensure timely delivery, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Transportation issues
  • Government restrictions
  • High order volumes

prayzi.co.in shall not be held liable for delays caused by external factors.

9. International Shipping

Currently, we may or may not offer international shipping depending on service availability. Shipping charges and delivery timelines for international orders will vary by destination.

10. Cash on Delivery (COD)

  • COD may be available on selected PIN codes.
  • prayzi.co.in reserves the right to disable COD for certain orders or locations.

11. Contact Us

For shipping-related queries, contact:

prayzi.co.in Support Team
🌐 Website: prayzi.co.in

Terms & Conditions

  • By placing an order, you agree to this Shipping Policy.
  • Shipping timelines are estimates and not guaranteed delivery dates.
  • prayzi.co.in reserves the right to modify this policy at any time without prior notice.
  • Any disputes shall be subject to the jurisdiction of Indian courts.